HQT KNOWLEDGE BASE
Logistics Pro Essentials
Save money, avoid risk and compare options: on-the-ground warehouse playbooks, exception handling, solution comparisons, calculation tools, partner cooperation and high-frequency Q&A.
6 Series
45 Articles
FBA Warehouse Guide ONT8 Warehouse Guide: Shipping Notes for the Ontario, California Facility
ONT8 is in California's Inland Empire, one of the core destinations for US West Coast e-com… 1 Minutes10-12
FBA Warehouse Guide LGB8 Warehouse Guide: How to Deliver to the Long Beach, California Facility
LGB8 sits right next to the Port of Long Beach, so delivery distance after FCL arrival is v… 1 Minutes10-12
FBA Warehouse Guide FTW1 Warehouse Guide: Inbound Rhythm for the Dallas, Texas Facility
FTW1 is in the Dallas-Fort Worth metroplex in Texas, a key destination in the south-central… 1 Minutes10-12
FBA Warehouse Guide SBD1 Warehouse Guide: Delivery Features of the San Bernardino, California Facility
SBD1, like ONT8, is in California's Inland Empire, part of the dense US West Coast warehous… 1 Minutes10-12
FBA Warehouse Guide MDW2 Warehouse Guide: Inbound Planning for the Chicago, Illinois Facility
MDW2 is in the Chicago metroplex, a rail and road hub warehouse in the central US. This art… 1 Minutes10-12
FBA Warehouse Guide IND9 Warehouse Guide: The Central Hub Advantage of the Indiana Facility
IND9 is in the Indianapolis metroplex, the "crossroads" warehouse of the central US. This a… 1 Minutes10-12
Risk & Exception Handling The Three Types of US Customs Exam: What Each Checks and How Long It Takes
Being selected for a customs exam does not mean there is a problem with your cargo. Once yo… 1 Minutes10-12
Risk & Exception Handling What to Do When Cargo Is Held by Customs: Handling Process and Timeline
Don't panic if your cargo is held. First distinguish between a detention and a seizure; the… 1 Minutes10-12
Risk & Exception Handling What to Do When Cargo Is Rolled: Responsibility Split and Remedial Actions
Rolled cargo is not the scary part; not knowing why it was rolled and who should act next i… 1 Minutes10-12
Risk & Exception Handling How to Claim for Lost or Damaged Cargo: Liability Boundaries and Claims Process
Whether you can claim for lost or damaged cargo, and how much you get, does not depend on c… 1 Minutes10-12
Risk & Exception Handling How FBA Shipment Loss Is Compensated: Dividing Amazon Claims and Freight Forwarder Liability
There is only one test for who compensates an FBA loss: which leg the cargo was lost on. If… 1 Minutes10-12
Risk & Exception Handling How to Fix Customs Documentation Errors: Amendments, Supplements and Consequences
Documentation errors are not the scary part; discovering one and not dealing with it is. Th… 1 Minutes10-12
Comparisons & Reviews Overseas Warehouse vs FBA: Which Cargo Goes Where
FBA is moving into the platform; an overseas warehouse is renting your own space. Which to … 1 Minutes10-12
Comparisons & Reviews DDP, DDU, DAP: Who Actually Pays the Duty
The difference between these three terms comes down to one sentence: who is responsible for… 1 Minutes10-12
Comparisons & Reviews What's the Difference Between Matson, ZIM and Evergreen Express Ships
All three are carriers; the difference lies in route positioning, transit time range and sp… 1 Minutes10-12
Comparisons & Reviews How to Choose Between UPS, FedEx and Truck Last Mile
Ocean arrival at port is only the first half. Choose the wrong last mile and both transit t… 1 Minutes10-12
Comparisons & Reviews How to Choose Between Self-Shipping, FBA and Overseas Warehousing
The difference between the three shipping methods is not just money; it is also shipping sp… 1 Minutes10-12
Comparisons & Reviews Differences Between Dedicated Lane Parcels, International Parcels and Commercial Express
For small items to the US, the three routes differ in transit time, price and customs clear… 1 Minutes10-12
Calculators & Tools How Volumetric Weight Is Calculated: The Formula Behind Chargeable Weight
Freight is billed on chargeable weight, which is the greater of actual weight and volumetri… 1 Minutes10-12
Calculators & Tools How to Calculate CBM: The Basis of LCL Ocean Billing
CBM means cubic meter. LCL ocean freight is billed per CBM, so a wrong CBM figure means a w… 1 Minutes10-12
Calculators & Tools How to Estimate First Leg Costs: Breaking Down One Shipment from Port of Departure to Warehouse
First leg cost is not one number; it is eight or nine steps added together. Only when you k… 1 Minutes10-12
Calculators & Tools How to Calculate Pallet Loading: How Many Cartons Fit on One Pallet
With the same cartons, turning the stacking direction can make a difference of several cart… 1 Minutes10-12
Calculators & Tools How to Estimate Duty: Methods for Estimating Customs Value and Tariffs
Duty = customs value x duty rate, plus statutory additional fees. This article helps you es… 1 Minutes10-12
Calculators & Tools What Makes Up FCL Pricing: Breaking Down Customs Declaration, Drayage, Ocean Freight and Terminal Charges
An FCL quote looks like one number, but it is actually four cost blocks added together. Bre… 1 Minutes10-12
Partner Cooperation How to Work with Fellow Forwarders: Base Rates, Settlement and Operations
Peer cooperation is essentially "you take the order, the upstream partner does the work." U… 1 Minutes10-11
Partner Cooperation How to Use a Markup Quote Sheet: Quote Clients Fast
You have a base rate sheet — how do you quickly turn it into a quote for your client? Use t… 1 Minutes10-11
Partner Cooperation 5 Checkpoints for Choosing an Upstream Forwarder
Choosing an upstream partner is about whether they can reliably deliver your cargo. Price i… 1 Minutes10-11
Partner Cooperation FAQ on Peer Cooperation
These are the questions fellow forwarders ask most. The answers all point to one principle:… 1 Minutes10-11
FAQ Common Pre-Shipping Questions
The 15 most common snags before goods leave: from filling in information, choosing cartons … 1 Minutes10-11
FAQ Common Quotation and Cost Questions
Those numbers you can't read on a quote — this article explains them all at once: where the… 1 Minutes10-11
FAQ Common Channel Selection Questions
Ocean + Parcel, Truck Delivery, air parcel, FCL, LCL — 15 questions help you match your car… 1 Minutes10-11
FAQ Common Transit Time and Sailing Schedule Questions
Transit time isn't a single number of days — it's built segment by segment. These 12 questi… 1 Minutes10-11
FAQ Common Customs Clearance and Duty Questions
Customs clearance is the most accident-prone part of cross-border logistics. These 15 quest… 1 Minutes10-12
FAQ Common Last-Mile and Warehouse Entry Questions
Getting stuck at the last mile is the biggest headache. These 13 questions cover appointmen… 1 Minutes10-11