ONT8 sits in California's Inland Empire and is one of the key drop points for e-commerce cargo on the US West Coast. After reading this, you'll know whether to use parcel delivery or direct truck delivery, and which details are most likely to get your shipment rejected.
Where the Warehouse Is: Ontario, California, in the Heart of the Inland Empire
ONT8 is located in Ontario, CA, in San Bernardino County.
This area is commonly called the "Inland Empire," centered on cities like Ontario, Chino and Rancho Cucamonga.
It's an inland drive from the Port of Los Angeles and the Port of Long Beach; the exact time depends on traffic.
It sits right by the 10, 15 and 60 freeways, with direct eastbound connections toward Arizona and Texas.
Ontario International Airport (ONT) is right next door, making it easy to connect both air cargo and truck delivery.
For the exact address, refer to the warehouse address shown in your Amazon seller backend — never ship from memory.
How to Choose Among the Three Delivery Methods
| Method | Best for Volume | Features |
|---|---|---|
| Parcel delivery (UPS / FedEx) | Loose cartons, small to medium items | Flexible door-to-door, but peak-season congestion risk |
| Direct truck delivery (FTL / LTL) | Palletized full batches | Delivered in one trip, appointment required |
| Container devanning and palletizing | Full container arriving at port | Devan first, then deliver to warehouse by Pallet |
Key Points for Direct Truck Delivery and Container Devanning
After a full container arrives at port, it's usually first moved to a overseas warehouse for devanning, then delivered to ONT8 by Pallet.
Use standard 40×48 inch Pallets, wrap tightly with film, and don't let cargo overhang the Pallet edge.
Keep each Pallet's height and weight within forklift-handling limits; overheight Pallets are easily turned away.
Loose cartons are more flexible via parcel delivery — no need to build Pallets — but transit times fluctuate in peak season.
Appointments and Queuing
All deliveries to Amazon warehouses must be booked through Amazon's appointment system; you can't just show up.
Available slots are controlled by the warehouse, subject to the real-time availability in Amazon's appointment system.
Slots are tightest at the start of the month, before major sales events and in peak season, so book early.
Late arrivals or no-shows are recorded and affect your future appointment credit.
Frequent Rejection Reasons and How to Avoid Them
Outer carton FBA labels are damaged, blurry or misapplied, so they can't be scanned.
Cartons over 23kg without a Team Lift label.
Pallet stretch film is loose, cargo collapses, or goods overhang the Pallet edge.
One Pallet mixes multiple inbound destinations, so labels don't match the actual goods.
The delivery note doesn't match the appointment information, so the warehouse refuses it on the spot.
Seller Action Checklist
Confirm the warehouse code and address in the backend before arranging shipment.
Pack and label per FBA carton rules, and check every carton before shipping.
Send the packing list to Huaqiutong in advance so cargo is sorted by warehouse, reducing re-sorting.
Leave appointments and delivery to Huaqiutong; sellers just need to monitor inbound status in the backend.
